Spaceship’s Service Arrangements for Public Holidays and Weekends

When sending out parcels on Spaceship, don’t forget to check out our service arrangements for public holidays and weekends, so you can arrange and schedule our pick-up service!

Pick-up Service Arrangement for Easter Holiday:

Pick up service arrangement in Hong Kong:

  • Last day for pick-up service before Easter Holiday:
    30th March, 2021 (Tuesday)
  • All pick-up service will resume on 7th March, 2021 (Wednesday)
If you would like to schedule pick-up service, make your move ASAP! 

Public Holiday Service Arrangement:

  • Online booking platform for pick-up service is available on Spaceship.  You can schedule your pick-up service on our platform and get quotes for your shipment
  • During Hong Kong Public Holidays, pick-up and delivery service in Hong Kong will not be available.  Overseas pick-up and delivery service will maintain
  • Customer service hotlines will not be available. Online customer service support will maintain limited services.  If you have any enquiries regarding shipments, please contact our Customer Success Specialist online

Weekends Service Arrangement:

  • Online booking platform for pick-up service is available on Spaceship.  You can get instant quotes and schedule your pick-up service online
  • Customer service hotlines will not be available.  Online customer service support will be available on: 
    • Saturdays: 9am – 4pm
    • Sundays: 11am – 6pm
  • If you have any enquiries regarding shipments, please contact our Customer Success Specialist online
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