When sending out parcels on Spaceship, don’t forget to check out our service arrangements for public holidays and weekends, so you can arrange and schedule our pick-up service!
Pick-up Service Arrangement for Lunar New Year Holiday:
Pick up service arrangement in Hong Kong:
- Last day for pick-up service before Lunar New Year Holiday:
9th February, 2021 (Tuesday) - All pick-up service will resume on 16th February, 2021 (Tuesday)
Pick-up service arranged after 9th February, 2021 will be scheduled on or after 16th February, 2021! If you would like to schedule pick-up service, make your move ASAP!
Public Holiday Service Arrangement:
- Online booking platform for pick-up service is available on Spaceship. You can schedule your pick-up service on our platform and get quotes for your shipment
- During Hong Kong Public Holidays, pick-up and delivery service in Hong Kong will not be available. Overseas pick-up and delivery service will maintain
- Customer service hotlines will not be available. Online customer service support will maintain limited services. If you have any enquiries regarding shipments, please contact our Customer Success Specialist online
Weekends Service Arrangement:
- Online booking platform for pick-up service is available on Spaceship. You can get instant quotes and schedule your pick-up service online
- Customer service hotlines will not be available. Online customer service support will be available on:
- Saturdays: 9am – 4pm
- Sundays: 11am – 6pm
- If you have any enquiries regarding shipments, please contact our Customer Success Specialist online
by SHOPKYO