Spaceship Pricing Scheme

Spaceship寄件收費​模式

How does Spaceship calculate the courier fee?

The courier fee varies based on these factors:

  1. The courier company and service that you choose during booking.

 

  1. The parcel volumetric weight or actual weight, whichever is higher.
  • Courier fee will be affected by the area occupied in the airplane and volumetric weight is used by couriers to calculate the fee by the parcel’s volume.
  • The calculation of volumetric weight is as below.

Length x Width x Height (cm)/5,000

How does Spaceship charge?

We have first and second (if needed) payment.

 

First Payment

  • After you confirm the order, Spaceship will charge the first payment through credit card and send you the receipt at the same time. But the whole transaction is NOT finished.

 

  • The first payment is charged based on online quotation. However, the actual payment should base on the measurement given by the courier after pickup. Therefore, Spaceship will make amendment on the first payment afterwards and therefore, you may have to do a second payment (additional fee or refund).

 

  • If you make a more accurate estimation, there will be less and even no difference.

 

Transaction Amendment or Refund

  • After the delivery, courier companies need around 3-4 weeks to make the transaction amendment with Spaceship. When we receive the report from the courier companies, we will ask for additional fee or refund. At the same time, there will be a final receipt sent to your email and this is the end of the whole transaction.

 

  • If there are other additional fees (service charge of courier during peak period and special condition, administration fee and missing item declaration fine etc.). Spaceship will list them all in the final recipe.

 

  • When you received the final recipe and have any questions, please contact Spaceship and we will follow up with the courier for you.

How can I pay after booking a shipment on Spaceship?

  • After successful booking, Spaceship will charge the estimated courier fee through credit card.

 

  • Spaceship only accepts payments by physical credit card launched by banks and do NOT accept payments by prepaid credit card (for example, O!ePay) or debit card.

Exporting to overseas from Hong Kong – How to calculate tax that I should pay?

  • No matter what is your parcel content, your parcel must go through the import process, and the customs of the destination country will decide whether or not you need to pay taxes and the amount of taxes to be paid;

 

  • As all tariff details are determined by the customs of the destination country, details of the tax amount need to be confirmed after the parcel arrives in the destination country

 

  • Customs usually determines the amount of tax and customs clearance procedures according to the factors like the shipping origin, the value of the items in the parcel, the purpose of shipment, the type and quantity of the goods etc.

 

  • For the parcels that the customs of the destination place decide to be tax-payable, they must pay the customs duties before they can be released.

 

  • After customs determining the tax amount, they will contact the recipient. to complete the payment.

 

  • If the recipient refuses to pay the tax, the parcel needs to be sent back to the sender and sender needs to be responsible for all extra chargers.

 

  • Arrange worldwide shipments through Spaceship, our logistic specialists will guide you through the whole shipment journey.

 

  • If you have other questions about tax payment, please refer to Duties & Tax.

Importing to Hong Kong from overseas – How to calculate tax that I should pay?

 

  • Hong Kong is a free port. Generally, many goods are not required to pay customs duties when they are imported to Hong Kong.

 

  • There are 4 types of dutiable commodities which are subject to excise duties, including liquors, tobacco, hydrocarbon and methyl alcohol.

 

  • If you have other questions about tax payment, please refer to Duties & Tax.

Should duties be paid by sender or recipient?

 

  • All payable taxes are automatically set to be paid by the recipient.

 

  • If after the parcel has arrived at the destination country, you refuse to pay the tax, the parcel then cannot pass through the customs clearance successfully, you then need to pay extra charges and send the parcel back to the sender.

Why do I still need to pay tax even I declare the parcel as gift?

 

  • When declaring the parcel content, you must specify the name of the items in the parcel, instead of just declaring it as gift.

 

  • Whether the parcel purpose is gift or not, it must go through the import and customs clearance process determined by the customs law of the receiving country.

Why do I still need to pay tax even I declare the parcel as personal stuff?

 

  • When declaring the parcel content, you must specify the name of the items in the parcel, instead of just declaring it as personal stuff.

 

  • Whether the parcel purpose is personal stuff or not, it must go through the import and customs clearance process determined by the customs law of the receiving country.

Apart from courier fee, there may be extra charges under the following situation.

Return of Parcel

  • Under all circumstances, when you have to end the delivery or return the parcel, sender has to be responsible for all the related extra charges.

If the recipient address belongs to these areas, there may be surcharges.

  • Remote area of the chosen courier company
  • Residential area
  • These fees may not be included in the quotation and there may be courier fee amendment after notification from the courier company.

When there are forbidden items in the parcel, or you failed to submit proves required by the courier or customs, or senders provided false or unclear customs declaration.

  • Customs of the destination country and the courier company have the right to charge fine from the sender. All fines, handling fee, administration fee are determined by them.
  • Please check whether your parcel included any items in the Forbidden Item List.
Share on facebook
Share on twitter
Share on linkedin
Share on email

Latest

Spaceship Popular International Route

Booking International Courier Service through Spaceship, you can enjoy special discount . There is door-to-door pickup service to let you enjoy international logistics service in the cheapest price and send the parcel to the destination on time. | Spaceship Global Courier Comparison Platform, Instantly search for the best deal! Spaceship Logistic Partner: Fedex, UPS, DHL, SF, TNT, Hong Kong Post … Read More

Latest Promotion

Related Blog

Spaceship Popular International Route

Booking International Courier Service through Spaceship, you can enjoy special discount . There is door-to-door pickup service to let you enjoy international logistics service in the cheapest price and send the parcel to the destination on time. | Spaceship Global Courier Comparison Platform, Instantly search for the best deal! Spaceship Logistic Partner: Fedex, UPS, DHL, SF, TNT, Hong Kong Post … Read More

如何寄BNO申請文件到英國[教學]