Guide to Shipping Smartphones and Gadgets Overseas

寄含鋰電池的手機及電子產品到海外-cover

There have been lots of enquiries whether electronic devices with lithium batteries like iPhone, smartphones, computers, laptops, tablet, switch, Ring Fit Adventure can be shipped overseas.

When shipping electronic devices like smartphones, laptops, Switch, iPad that contain lithium batteries, Hong Kong Post service is not available because of the battery itself.  What are the other options for shipping iPhone, laptop, tablets overseas?

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Courier Options for Shipping Electronic Device with Li-ion Battery

Since products with lithium batteries are regarded as fully regulated dangerous goods, Hong Kong Post and lots of international courier service providers don’t accept posting (including air freight and sea freight) for parcels with lithium batteries.  Only FedEx Express  accepts parcels with lithium batteries when shipping overseas from Hong Kong.  No matter packing your parcels or processing Customs declarations, there are details that you will need to be careful with.  Otherwise, parcels might not be accepted and will be bounced back, and the sender will have to bear the return shipment cost.

Planning to ship a gift overseas? You can easily find the best deal for international courier service that ships electronic products overseas on Spaceship!  Compare shipping options by shipping time and costs from various local and international courier services on Spaceship. You can also schedule pick-up service right away! Check out this guide and tutorials on sending iPhone from Hong Kong to USA and ship out your gift before the holiday season comes!

Reminder from Spaceship
If your parcel contains restricted items and cannot submit required documents for international courier companies or local Customs, or the sender falsely report or fail to truthfully declare the contents of the parcel, local Customs and international courier companies have the rights to return the parcel.  Sender might need to pay the fine, surcharge and handling fee.  The amount will be determined solely by Customs and international courier company.

How to identity what type of battery is inside the product?

When shipping electronic products overseas, the type of batteries inside the product affects the documents needed and customs declaration progress.  Spaceship recommends checking the type of batteries inside the products first! 

Products that contain li-metal battery

  • Battery’s life span is generally longer than alkaline battery
  • Can be found in toys, calculators, timers
  • Batteries cannot be recharged once it’s used up

Products that contain li-ion battery

  • Lithium-ion battery is rechargeable
  • Generally used on portable electronic products, including laptops, iPhone and other smartphones, tablets, MP3 players, recorders

Things to consider before shipping parcels with lithium batteries

When shipping electronic products overseas, no matter whether the battery is removable, the number of battery inside the product also affects the customs declaration process.  Planning to ship iPhone, iPad or Switch overseas? Check out what to prepare for your shipment! 

Shipping 1-2 electronic products, and the net quantity of the batteries is less than 5kg

  • Your parcel should contain not more than 2 cells, and the batteries should be installed with the product
  • When packing your parcel, please use a strong rigid outer packaging, and fill the space with protective materials like wrapping papers and cushion bags
  • To avoid any delays or forced return shipment, once your shipment is confirmed on Spaceship, please print out the following documents and hand them to the pick-up staff:
    1. Shipping labels in the confirmation email from Spaceship
    2. Invoice in the confirmation email from Spaceship
    3. Completed Shipper’s Declaration for Section II Lithium Cells / Batteries from FedEx

Shipping more than 2 electronic products, and the net quantity of the batteries is less than 5kg

  • When packing your parcel, please use a strong rigid outer packaging, and fill the space with protective materials like wrapping papers and cushion bags
  • To avoid any delays or forced return shipment, once your shipment is confirmed on Spaceship, please print out the following documents and hand them to the pick-up staff:
    1. Shipping labels in the confirmation email from Spaceship
    2. Invoice in the confirmation email from Spaceship
    3. Completed Shipper’s Declaration for Section II Lithium Cells / Batteries from FedEx
  • Shipping parcels that contain more than 2 batteries cell, please make sure that the outer packaging is labeled with UN3841 Li-ion label, and the recipient’s contact number written on the label
Spaceship un3481 label
Please don't forget to stick this color-printed label on the packaging, and fill in the recipient's contact before passing your parcel to the courier staff
Box with UN3481 label
If your packaging is printed with the label, please don't forget to writer the recipient's contact number as well

How to fill in the required declaration form?

  • Download the required declaration form from FedEx
  • Fill in the required details 
  • For Battery Information, please pick the suitable option:
    – UN3481 PI966: Lithium batteries are removable and are packed with the electronic product
    – UN3481 PI967: Lithium batteries are non-removable and are attached to the electronic product

Not sure what to do? Contact our Customer Service Specialist online for help!

How to pack items with li-ion battery?

  • When picking a paper box, don’t forget to pick a strong one.  Avoid reusing paper box so the box is strong enough to protect your item
  • UN3481 li-ion batteries label should be printed out and displayed clearly on the battery for Customs clearance
  • Paper box should be filled with adequate amount of packing materials, for example wrapping bubbles, packing peanuts.  Try not to leave space between the item and the box

Tutorial on shipping lithium-battery products

4 easy steps to shipping li-ion-powered phones from Hong Kong to USA

STEP 1

Courier Comparison

  • Pick the origin and the destination of your parcel
  • Select the parcel type and enter the estimated weight, quantity and weight of your parcel
  • You can simply enter the estimated weight.  This estimated weight will be used to calculate the approximate shipping fee for this shipment.  The actual amount will be calculated based on the actual weight measured by the courier company
  • Click 【Continue】 and get instant quotes from various local and international courier providers
How to ship iPhone from Hong Kong to US - Step 1
STEP 2

Pick Your Courier Service

  • Based on the information you provided, Spaceship will immediately compare your shipping options displaying shipping time and costs of various local and international courier services.  Delivery options are sorted by price from low to high, so you can find the best option for you at a glance

  • For this tutorial, we are shipping iPhone, which the battery is non-removable.  Therefore, picking a courier service that can ship parcels containing batteries is a must.  Spaceship recommends FedEx International Priority since they have more experience in handling parcels with batteries.
How to ship iPhone from Hong Kong to US - Step 2
Screenshot captured on 2020-11-30

Reminders from Spaceship
Since li-ion battey is considered regulated products, only FedEx accepts shipping electronic products overseas

Please note!

  • When shipping products with li-ion, please don’t remove the battery from the product.  Please don’t ship the li-ion battery without the product
  • You are highly recommended picking FedEx Express service for shipping parcels with li-ion battery
  • Other local and international courier service providers and Hong Kong Post do not accept parcels with li-ion batteries

About Duty Tax & Tariff

  • When shipping overseas, import tax and duty tax might be incurred regardless the region you are shipping to.  The exact amount of payable tax will be decided by the local Customs after checking your parcel.  Local Customs will then contact the recipient for taxes and payment.  Clearance will then be succeeded after paying the tax
  • For more details, check out Spaceship’s guide on Duties & Tax
STEP 3
  • Please pick 【 Electronic product (with li-ion battery) 】and
    【 Mobile phone or accessory (with li-ion battery) 】for Item Category
  • For Item Declaration Details, please put down 【 iPhone (self-use) 】
  • Fill in the quantity and value of the item
STEP 4

Enter Pick-up Details

  • Enter the information for pick-up service in Hong kong and the recipient’s details in the U.S. 
FINISH

Online Payment

  • After confirming the reservation details and estimated shipping fee, enter your contact information and credit card details.  Then, press confirm to submit
  • If you would like to use a coupon, please enter the discount code and select your coupon
  • Once the shipment is confirmed, Spaceship will charge your credit card with the estimated shipping fee
  • Once your shipment is completed, courier company with issue official shipment details in 2-3 weeks, listing the actual size and weight of your parcel.  Spaceship will then collect or refund the difference
  • The more accurate the information you entered when estimating the shipment fee, the difference will be minimized
  •  
online payment_EN

Reminder from Spaceship
When packing your parcel, please do not take out the battery. Place your parcel into a box with similar size before mailing out. Make sure the parcel is well-protected and packed

Need help when shipping smartphones, laptops, tablets? 

Contact our Customer Service Specialist!

About Duties & Taxes

  •  When the parcel arrives at its final destination, local Customs will inspect the package and determine customs clearance procedures based on its value, type, quantity and purpose.  If necessary, local Customs will contact the recipient through courier company and request required documents or taxes before proceeding the clearance.  The delivery process will continue only after necessary actions to clear customs are taken
  • For the most up-to-date information on customs laws and delivery status of the package, the recipient can directly contact the local courier company 

For more details on taxes and tariff, check out our guide on Duties and Taxes!

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