Career at Spaceship

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Launched in September 2019, we strive to innovate traditional courier industry.  As the first online courier comparison and booking platform in Hong Kong, we aim to provide the best user experience and make shipments more accessible to the general public than ever.  We are in rapid growth and planning to expand to other Asia markets in the coming years.

Our core values

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Innovative

At Spaceship, we believe there’s always a better way.  We embrace creativity and constantly look for opportunities to improve and work better.  We are not afraid to challenge convention.  

We learn from our successes, failures and each other.  

Empathetic

We believe customers are at the heart of what we do.  We are committed to creating the best user experience for our customers.

At Spaceship, your voice matters! We believe giving and taking genuine feedback can help us improve together.   

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Passionate

We love what we do.  We constantly look for opportunities to grow together and head towards the same goals.  

We celebrate every milestone together at Spaceship.  We believe amazing people make everything better.  

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Ready to be part of something amazing?

We need great people to work with us and grow together as a team! If you are ready to grow your career and shape tomorrow, you’ve come to the right place! 

Current Job Openings:

Marketing Team

What You’ll Do
  • Create compelling, customer-focused content & visuals to drive potential leads, including but not limited to content for social media contents and website etc.;
  • Assist the team to plan and develop social media strategy including content creation and campaigns 
  • Daily routine on monitoring social community and handling enquiries on social media
  • Review and analyse the performance of each campaign and advise opportunities for improvements & further developments;
  • Develop and compile reports on assessing campaign effectiveness in social media sites and collect marketing intelligence
  • Explore and develop potential marketing partnerships across industries;
Who You Are
  • Bachelor’s degree in Advertising, Marketing or any related disciplines
  • Minimum 1 year of digital marketing experience or social media experience
  • Familiar with social media channels and digital platforms including but not limited to Facebook, Instagram, Google – Adwords and Analytics, Youtube etc
  • Knowledge in photo and video editing software such as Adobe Photoshop, Adobe Premiere Pro is an advantage
  • Fluent in writing and speaking English, Cantonese and Chinese
  • Immediate available will be highly preferred
How to Apply
Drop an email to [email protected] with the following information
  • Most updated resume
  • Expected salary
  • Availability
  • Links to the social media account managed by you

UX/UI Team

What You’ll Do
  • Solve business problems by humanizing product ideas and developing these into elegant application designs 
  • Create customer flows, user journey, user personas, wireframes, prototypes as needed to effectively conceptualize and communicate detailed interaction behaviors 
  • Give and solicit feedback from other designers in order to continually raise our bar for quality
  • Work closely with cross-functional teams of product managers and engineers to help define business and feature requirements 
  • Have a love for beautiful software and the capability to design products that are both obvious and a delight to use 
  • Participate in user research and data analysis
  • Care about the little things and have great attention to detail 
  • Be comfortable experimenting, accepting feedback and iterating on ideas
Who You Are
  • 3+ years of equivalent, relevant work experience 
  • Must have portfolio link on resume 
  • Demonstrated strategic product thinking and vision
  • Experience in building and shipping applications or software
  • Experience with a variety of design tools including Adobe XD, Figma, Axure is highly desirable
  • Capable of communicating and prototyping interactions rapidly at all levels of fidelity 
  • Experience in communicating with engineering teams
  • Experience in both qualitative and quantitative user research
  • Fluent in cantonese and english is a big plus
How to Apply

Drop an email to [email protected] with the following information

  • Tell us your biggest motivation in joining us
  • Your CV / Resume
  • Your Design Portfolio

Engineering Team

About the Job
We’re looking for a well-rounded and experienced App Developer strong in both native and hybrid development. You’ll display creative and technical skills to produce high quality interactive mobile apps.
The right fit for our team has a love for coding and learning and is a high-energy strong communicator who can join an expert team and work with limited direction.

The Work
  • Create Apps for both existing and new products.
  • Write well designed, testable, efficient code by using best software development practices
  • Work with UI/UX experts to create mobile app layout/user interface
  • Gather and refine specifications and requirements based on technical needs
  • Create and maintain software documentation
  • Be responsible for maintaining, expanding, and scaling our products
  • Stay plugged into emerging technologies/industry trends and apply them into operations and activities
The Environment
  • Platform based on React / NodeJS / PHP / Java
  • Mobile apps built w/ React Native, Native (Swift / Objective-C / Java / Kotlin)
  • AWS Serverless architecture (API Gateway, Lambda, DynamoDB, etc
Skills and Requirements: 
  • You should be strong on App development, experience react native and Expo is a plus.
  • At least 1-3 years of React Native based Mobile App development experience
  • Experience Fluency in Git and source code management concepts
 How to Apply

Drop an email to [email protected] with the following information

  • Most updated resume
  • Expected salary
  • Availability

About the Job
We’re looking for a well-rounded and experienced analyst programmer strong in both front-end and back-end.
The right fit for our team has a love for coding and learning and is a high-energy strong communicator who can join an expert team and work with limited direction.

The Work
  • Write well designed, testable, efficient code by using best software development practices
  • Work with UI/UX experts to create website layout/user interface
  • Integrate data from various services and data source
  • Gather and refine specifications and requirements based on technical needs
  • Create and maintain software documentation
  • Be responsible for maintaining, expanding, and scaling our products
  • Stay plugged into emerging technologies/industry trends and apply them into operations and activities
The Environment
  • Platform based on NodeJS + Laravel + Python + Go , etc
  • AWS Serverless architecture (API Gateway, Lambda, DynamoDB, etc)
  • AWS/GCP/Azure Cloud-based hosted infrastructure
  • Slack, Jira and other online collaboration tools
Skills and Requirements 
  • Familiar with the process of SDLC (Software Development Life Cycle) / Agile Development
  • Train subordinates in programming and program coding
  • You should be strong on system analysis and database design and equally strong on the back-end doing API design, building RESTful api service
  • Strong understanding of system analysis and design and test driven development
  • Experience 3-5 years of front-end / back-end development
  • Experience Fluency in Git and source code management concepts
Bonus Skills/Experience
  • Experience mobile app development
  • Knowledge of K8s / Docker / AWS EC2 / GCP
  • Experience A/B testing, serverless computing and data engineering
  • Familiar with Agile and DevOps practice and principle. Event-driven, TDD,  CI/CD and other development approaches
How to Apply

Drop an email to [email protected] with the following information

  • Most updated resume
  • Expected salary
  • Availability

Customer Success Team

What You’ll Do

  • Answer customers phone and online enquiry, provide suggestions to their logistics issues and teach them how to use Spaceship online booking platform
  • Understand current logistic practices and offer shipment advice to users
  • Assist the operations team to handle clients problems and requests
  • Follow up customer orders and shipment progress
  • Provide insights and suggestions for optimising sale conversion
  • Suggest solutions to improve operation process
  • Setup and monitor the customer feedback loop for business growth
What You’ll Get
  • Experience building an innovative product
  • Unlimited learning opportunities
  • High ownership of your projects
  • Fun work environment
  • A great team who will fight beside you to accomplish the goals 
Who You Are
  • High Diploma or Degree Holder
  • Good telephone manners and communication skills
  • At least 1-2 years of working experience in e-commerce/logistics/banking/financial industry
  • Experience in using Intercom, Zendesk or related customer service tools
  • Good command of spoken and written Cantonese & English; proficiency in Putonghua is an advantage
  • Strong problem-solving & multi-tasking skills
  • Self-motivated, responsible and able to work under pressure
 How to Apply

Drop an email to [email protected] with the following information

  • Most updated resume
  • Expected salary
  • Availability

Business Development Team

What You’ll Do

  • Develop growth strategies and conduct research to identify new markets and customer needs
  •  Achieve sales and business targets through promoting Spaceship products and service to existing and potential clients
  • Establish, develop and maintain strong relationships with customers and partners based on business needs
  • Coordinate with business partners to provide to ensure all business and product needs are met
  • Handle pricing request and guide the client on their on-boarding journey
  • Maintain customer business data and update business activities in CRM system
  • Prepare sales contracts ensuring adherence to the law and guidelines
  • Coordinate with in-house logistics team and vendors to manage on-time delivery
  • Manage and enhance the logistic, warehousing, and e-commerce operations of Spaceship
What You’ll Get
  • Experience building an innovative product
  • Unlimited learning opportunities
  • High ownership of your projects
  • Fun work environment
  • A great team who will fight beside you to accomplish the goals 
Who You Are
  • Bachelor’s degree in business, marketing, economics or a related discipline
  • At least 2 years of experience as a business development executive or a relevant role; candidates with more experience will be considered for a manager level position
  • Proven sales and track record
  • Strong selling, presentation, analytical and problem solving skills
  • Previous experiences working in logistics, e-commerce and digital industry is preferred
  • Fluent in written and spoken Mandarin
  • Strong proficiency in English
  • Strong proficiency in PC skills including MS Office (Word Excel), and Google Suites (Docs, Sheets, Slides)
  • A team player, self-motivated and can work under pressure and meet tight deadlines; the ability to wear multiple hats is critical
  • Immediate availability is preferred
 How to Apply

Drop an email to [email protected] with the following information:

  • Your CV/ Resume
  • Current/Expected salary
  • Availability
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